🌮 Don't be afraid to change the script and create unexpected moments. Case in point? Tacos for breakfast, obviously!!
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Shattering the traditional breakfast ceiling this morning was Amy Schmidt, Manager of Loss Control at UnitedHeartland. Amy not only shared mouth-watering tacos, she explored the topic of 'Customer Experience' with our young entrepreneurs with real-life examples, tips and tricks from her years of experience and research.

🌮 At the end of the day, EVERYONE just wants to be LOVE, VALUED and APPRECIATED.

🌮 Business is ALWAYS going to be about PEOPLE!

🌮 Seek first to understand, and then be understood. The opposite of defensive is, "Tell me more."

🌮Create unexpected moments to create a lasting impression. Take normal expectations in your personal AND professional life, and flip them upside down. You will be surprised at the amazing things that can happen when you bring a taco when someone is expecting a donut.

Amy, thank you for another fantastic guest speaking appearance. Your support and involvement in CEO is so very appreciated!

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