Guest Speakers | Amiee & Mark Dalton | Dalton Logistics
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Joining CEO this morning was Amiee (National Sales Executive) and Mark Dalton (President) of Dalton Logistics, Inc. Based out of St. Louis, Dalton Logistics is a white glove commercial mover providing First Mile / Final Mile / Last Mile services in the Missouri and Illinois area covering over 100,000 sq. miles. Their clients can customize pickups and deliveries to meet their shipping needs. Customers can choose from pickup and delivery service options ranging from single man threshold, to multi-crew, room of choice with light assembly, and debris removal. Dalton Logistics has 57,000 sq. ft. of warehouse space specializing in project logistics, commercial shipping, as well as distribution for the hotel and restaurant industries.
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Amiee and Mark talked about the importance of customer satisfaction and how important it is to gain client FEEDBACK. Reviews and ratings can make or break any business. In any successful business endeavor, it is vital to get real time customer feedback in order to continually review, tweak and improve business processes. When customers are unhappy, you have to address those issues head on in the most positive manner possible. Managing customer relations is an entire business endeavor in and of itself!
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A huge thank you to Amiee and Mark for taking the time to visit with us this morning. We enjoyed learning about your business and hearing your advice!
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https://daltonlogistics.com/

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